We are committed to returning or exchanging goods for customers in this case that there are quality problems, or inconsistent with the invoice, or can not work under normal use, within 30 days after receipt of the goods.

In normal warranty period (modules, power supplies, LED strips with 1-year warranty; control cards, video processors with 2-year warranty), we are committed to providing customers with free maintenance if there are quality problems under normal use.

If customers tear up the product ’s codes, and their goods will not enjoy return and warranty.
Under warranty, clients must do the customs clearence according to the value of goods we require and pay the return shipment cost.
We provide free repairs for customers and send you the items with recent order together, rather than send the repaired goods alone,and we will bear the delivery costs back.

The whole online products are with global uniform prices ,thus anyone can buy them fairly. Any product can be purchased online, and if there are doubts, please contact our online sales and engineers.
Within 7 days,if any quality problem,You can return the goods.
You need contact with our online sales for shipping address and consignee. And make sure the goods back to us safety and no less.
After checking,if the goods number is correct, and there is no man-made damage, we will refund the full amount received from you within 3 working days.
The shipping cost of return the goods back needs to be paid by clients.